Ring Doorbell Power Source Says Battery

Mine shows power source.

Ring doorbell power source says battery.

I let the batter charge about 3 hours or so via usb and got the battery up to 70ish before installing the bell. Purchased the 18v 500mah power supply from amazon and it worked for a few minutes showing hardwired and light ring lit up but then it went back to battery status and no lit ring. I am having the same issue with my new ring 2 doorbell. This article will tell you how to connect a ring doorbell directly to a low voltage 8 24v ac transformer.

If you would like to avoid charging your battery by directly connecting your ring video doorbell 1st generation to a transformer it s possible if you don t have an existing doorbell. Called ring several times they just sent me a replacement. Your ring video doorbell pro is designed to draw power from the same 16 volt ac power transformer as your internal doorbell mechanism. The main screen shows a green battery with a lightning bolt through the.

The rechargeable battery that comes included with your ring video doorbell is designed to power your device without being connected to an external power source. It s been slowly charging by hardwired installation since. Once the solar charger starts working does that show up in the ring app. I do have the battery installed as the directions say.

Ordered a replacement power supply same issue. It will need to be recharged on a regular basis. The other day i received an email saying i needed to recharge the battery. Problems can arise however when a doorbell mechanism draws so much power that there s not enough left over to power your ring video doorbell pro.

I have a ring 2 that is just over 2 years old. The solar charger is just a power source. For more information about battery life and recharging your ring video doorbell visit the charging guide. As soon as you plug it into the ring video doorbell it starts working but only provides power when getting direct sunlight.

If your existing doorbell transformer is rated at less than 16 volts ac at 20 30 volt amps you ll need to upgrade it to a higher voltage to. Even if your power source supplies 16 volts ac or greater resistance in your wires often due to excessive length or gauge of the wires can keep ring pro from receiving enough power to function.