Ring Motion Alerts Not Working

If your motion alerts are activated but your device is still not capturing people try extending.

Ring motion alerts not working.

I have had my ring doorbell 2 installed and working since november 2018. Essentially if you aren t seeing ring notifications on a secondary device you just need to enable notifications on that device. They are not queued for future retrieval and the notifications do not have to be cleared. For example if you.

I can still access live view and a recording is generated any time that i do so. For stick up cam you ll only see the button for motion alerts. Tap on your floodlight cam. Make sure the motion alerts button is set to the blue on position to activate these alerts.

Notification settings are specific to each mobile device connected to ring not your actual ring doorbell or stick up cam. Getting started with ring notifications depending on your ring device there are two different types of notifications you ll receive. To re enable a motion go to the motion settings and tap on a zone to activate it again. If i disable or turn off the camera s motion detection on my doorbell will i still receive chime announcements when the doorbell is pressed.

If you just installed your floodlight cam you won t receive any motion alerts unless you set and activate at least one motion zone in your motion alerts. Prior to this it has worked fine in this regard. While cameras such as spotlight cam indoor cam floodlight cam and stick up cam only send out motion alerts doorbell products such as ring video doorbell ring video doorbell 2 ring video doorbell 3 ring video doorbell 3 plus ring video doorbell pro and. Doorbell button presses are considered separate events from motion events.

Notification settings have to be set individually for different devices. Follow the prompts in the ring app to save the setting. For example if you activate notifications on your phone they will not be automatically activated on your tablet. Tap the motion zone you would like to disable.

What do i do. If you want to set your motion zones follow the steps listed below. In the ring app go to your device settings and make sure the switches for both ring alerts and motion alerts are set to the blue on position. Then follow the prompts to save the change.

First make sure your notifications are enabled. On that note you should double check to make sure that ring alerts and motion alerts are even enabled on your primary device. My motion zones are active but i am not receiving any alerts. Open your ring app.

As of yesterday morning it has stopped recording or alerting me to any motion triggered events.