Ring Doorbell 2 Night Vision Not Working

I think this started with the new update to the app.

Ring doorbell 2 night vision not working.

I did not cover up the infrared sensors with tape. Open the ring app. Your ring video doorbell pro is designed to draw power from the same 16 volt ac power transformer as your internal doorbell mechanism. Now the doorbell will work through the dark hours.

Tap the three lines on the top left. Problems can arise however when a doorbell mechanism draws so much power that there s not enough left over to power your ring video doorbell pro. All i have done is turned on the porch light during the night and turned on the color night vision in video settings. Not ringing your existing internal doorbell correctly.

To check the voltage of your ring pro. Night vision doesn t work. Power pro is installed everything else is working fine i have reset the camera. Doorbell working as advertised.

I covered the three infrared lights with black tape turned on the color night vision and the porch light and i get a good picture that way otherwise it s black and white and you cant see anything but shadows with the porch light on or off. Ring s video doorbell 2 is a solid performer and will keep watch on your porch with day and night vision. But ring has been tenacious and through constant.