Amazon return policy if you ordered your mattress on amazon the return policy is a bit different.
Returning a mattress to amazon.
Mattress is very comfy but after 6 weeks 3 of the corners have not expanded to the full 12 depth.
The mattress came in a box definitely you can t put it back into a box for return.
I guess the mattress is faulty and needs replacing but they want me to ship a cal king memory foam mattress back to them.
However you do have 30 days to receive a refund if you dislike your bed.
How to return a mattress on amazon 1 prepare your mattress for return.
1 corner is only 9 and 2 other corners are only 8.
Amazon is known for its generous return policy and that seems to extend to mattresses with a catch.
Almost all mattresses sold on amazon can be returned using their normal return policy but you won t be expected to box it up.
How to return your mattress to amazon log onto your amazon account select your account and then your orders find your mattress order in the list click return or replace items and follow the prompts amazon will contact you to schedule a removal and arrange return shipping.
Choose the heavy bulky return options handled by a specialty carrier team from the.
For mattresses you will have to get in touch with their large items pick up department and your mattress will be picked up from your home.
If your mattress is in its original packaging it s returnable by lying it on your front porch.
Mattress return policies amazon mattress return policy.
Do not worry about.
It ll usually be in the footer labeled as returns alternatively you can find the policy stated on the faq frequently asked questions page if you don t see a dedicated page explaining how to return or exchange your bed.
If your bed is fully unwrapped at its full size it is not returnable.
All online mattress companies will list their return policies on their websites.
2 select the return shipping method.